Sorry we missed your forum post and did not get an answer to you in a timely manner. In the future, it is best to reach out to customer service directly at email@example.com for assistance with your account or other site problems.
The show podcast is not in the iTunes directory since it is for member's only, so you will need to manually subscribe. In iTunes, choose Subscribe to Podcast from the File menu and insert the podcast feed URL below: https://podcast.komando.com/show/kim-komando-show.xml
You will also need to enter your username (email address) and password for Kim's Club when prompted.